Descriptions:
TheAIGRID provides a complete walkthrough of ChatGPT Workspace Agents, OpenAI’s business-tier agentic product, combining live demonstration with stitched-together OpenAI training material. The video covers access (requires upgrading to the ChatGPT business plan), agent creation via plain-language prompts, and the agent builder’s real-time instruction drafting interface.
Three concrete agent builds are demonstrated: a sales follow-up drafting agent that reads CRM data and prepares email drafts for human review; a product feedback aggregation agent that scrapes web forums, groups issues, posts daily summaries to a designated Slack channel, and creates or enriches tickets in Linear; and a weekly reporting agent that reads spreadsheets from Google Drive. Each demo shows the connected apps panel, permission scoping, and schedule configuration.
A notable section covers agent evaluation — testing with realistic inputs, intentionally messy inputs, and edge cases, then using failure descriptions in chat to iteratively update agent instructions. The methodology of patch-and-retest cycles is presented as essential before sharing agents with teammates. The tutorial is aimed at business users and team leads who want to automate recurring cross-tool workflows without writing code, and is one of the more thorough practical guides to the ChatGPT Agents product available at launch.
📺 Source: TheAIGRID · Published April 23, 2026
🏷️ Format: Tutorial Demo
