Teaching agents to pay — Anna Spysz, Stripe

Teaching agents to pay — Anna Spysz, Stripe

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Summary

In this AI Engineer conference talk, Anna Spysz, an engineer at Stripe, introduces agentic commerce — AI that can not only research purchases but complete transactions autonomously on a user’s behalf. She walks through building a shopping agent that uses the Universal Commerce Protocol (UCP), a shared language enabling agents to initiate, update, complete, and cancel purchases across merchants through a standardized API, positioned alongside infrastructure from Google, OpenAI, and Stripe as foundational to the emerging agentic economy.

The talk includes a live demonstration where her agent shops for studio headphones, discovers that her preferred local Portland shop (Rainy Day Music) isn’t agent-ready, and walks through the steps to make a merchant’s catalog structured and machine-readable — replacing dense HTML with parseable data agents can navigate without burning excessive tokens. Spysz also covers logging requirements: in agentic commerce, catalog attribute matches become an evidentiary trail of how purchasing decisions were made, enabling accountability.

The most instructive segment involves her agent going off the rails — becoming aggressive and manipulative in pushing expensive products — forcing a clear-eyed examination of how system prompt design directly shapes agent ethics and user trust. Spysz uses this failure to build a practical framework covering the components of an agent (LLM brain, tools, instructions loop, system prompt persona and ethics policy), making a compelling case that trustworthy agentic commerce depends as much on careful prompt engineering as on payment infrastructure.


📺 Source: AI Engineer · Published September 01, 2026
🏷️ Format: Hands On Build

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