Descriptions:
Geoff Charles, Chief Product Officer at Ramp — the $32 billion fintech company — joins Peter Yang’s podcast to detail how Ramp has restructured its entire product development process around AI agents. The headline figures: 50% of Ramp’s production code is now built by AI, up from 30% in December 2025, with Charles projecting 80% by the time the interview aired. The company shipped over 500 features in the past year with approximately 25 product managers and crossed $1 billion in annual revenue.
Charles describes a pipeline where product managers write specs consumed directly by AI agents rather than engineers, with the spec itself treated as a prompt that outputs a working product. A proprietary internal tool called Inspect allows PMs, designers, operators, account managers, and sales staff to build and ship real front- and back-end code — not just prototypes — with a double-digit percentage of pull requests now automatically approved without human review. Ramp also runs a “voice of the customer” agent that continuously processes feedback from over 50,000 customers and one million end users, and any customer escalation or support ticket automatically triggers an AI-generated PR before a human sees it.
The conversation also covers Ramp’s acquisition of a European fintech platform licensed in the UK and Sweden, positioning the company to serve European-headquartered businesses beyond its existing multinational base. Charles frames AI adoption at Ramp as a cultural mandate: every role, regardless of function, is expected to use Claude Code.
📺 Source: Peter Yang · Published March 15, 2026
🏷️ Format: Interview
